Market Support

Perfect service process, covering pre-sales, testing, after-sales and many other services, to provide customers with perfect closed-loop services

Global Market Insight and Strategy Support

With years of experience in overseas markets, JunHe has a professional market analysis team. We pay close attention to the global market dynamics in each region, and study the consumption habits, policies and regulations as well as industry trends in different countries and regions. Based on this, we provide accurate market entry strategies for our overseas partners to help them quickly integrate into the local market and seize the market opportunities.

Localized Service Network Coverage

In major markets around the world, JunHe has built up an extensive and perfect localized service network. We have set up a professional service team in the local market, members are not only proficient in local language, but also have a deep understanding of local culture and business environment. This ensures that customers can enjoy a convenient and smooth service experience during the whole life cycle of JunHe products, which greatly enhances customer satisfaction and loyalty.

Efficient After-sales Response Mechanism

JunHe understands the importance of solving customer's after-sales problems quickly, so we have established a set of efficient after-sales response mechanism. The after-sales team will respond at the first time, quickly diagnose the problem according to the customer's description and give the initial solution to reduce the inconvenience caused by the product failure to the customer.

Product Quality Assurance and Continuous Optimization

Product quality is the lifeline of Junhe. We implement strict quality control system for all exported products, from raw material purchasing, production and processing to finished product testing, every link follows the international high standard. Based on these feedbacks, the R&D team continuously improves the product design and performance, and introduces new products that are more in line with the market demand and more reliable in quality, so as to provide long-term and stable product quality guarantee for overseas customers.

Support & Services
Service hotline
400-0574-898
Comprehensive on-site support
Refined Parts Management
One-stop service experience
Rigorous quality control
FAQ
Does Junhe pump product meet the international voltage standard (such as 110V/220V,50Hz/60Hz)?

Yes Our pumps and cleaning equipment are specially designed for the global market. The product specifications clearly indicate the specific voltage requirements (110V, 220V or dual voltage). You can also contact our technical team for special voltage solutions.

Does Junhe pump product meet the international certification (CE, UL, etc.)?

Sure. All products meet strict international standards, including GS/CE (European Union), UL/CUL (North America) and RoHS.

How does Junhe ensure the quality and safety of products?

A: Junhe always regards product quality as the lifeline of the enterprise, and has passed strict testing throughout the process and multiple international standard certifications to provide reliable guarantees for each product. Our testing system covers the following core links:

1. 100% safety regulations project testing

All products have passed 100% full inspection safety specification test before leaving the factory to ensure that key indicators such as electrical safety, insulation performance, grounding protection comply with global market access standards (such as CE, UL, GS, etc.) and eliminate safety hazards.

 

2. All-round performance verification

Basic performance test: Accurately detect core parameters such as water flow, pressure output, operating temperature rise, etc. to ensure efficient and stable operation of the product.

IPX4/IPX5/IPX8 waterproof test: Through professional splash-proof (IPX4) and deep waterproof (IPX8) simulation experiments, the product's sealing and durability in different scenarios are verified.

Durability Test: Simulates extreme temperatures and water quality, high load cycles and other harsh environments, conducts ultra-long life tests to ensure long-term product reliability.

 

3. Chemical substance control

Strictly follow the EU REACH, ROHS, and POP regulations; the US TSCA and CP65 regulations, conduct chemical testing of raw materials and finished products, ensure that no harmful substances exceed the standard, and meet global environmental protection and health and safety requirements.

 

4. Digital quality control system

Using automated detection equipment and MES system to monitor production data in real time to achieve traceability of the test process.

Can I order samples before ordering in bulk?

Yes We provide sample orders with priority delivery. Visit [Contact Us] to submit your requirements. Note: If you place a bulk order within 60 days, the sample fee can be refunded.

Does Junhe products provide OEM/ODM services?

Yes We focus on customized pump solutions-from design to mass production. Share your requirements through [cooperative consultation], and our engineers will get in touch with you as soon as possible.

How to ensure the protection of intellectual property rights in the process of joint development?

We signed a strict confidentiality agreement and intellectual property agreement before the project started. You can choose exclusive ownership or share intellectual property rights, all of which are recorded in a legally binding contract.

What is the minimum order quantity for private brand orders?

The minimum order quantity is 500 pieces of each model.